Shipping policy

We make every effort to prepare, pack and ship all orders (for in-stock items) within 1-3 business days of orders being placed through our website. Orders placed after 2 PM EST on Thursdays will not ship until the following Monday when roasting resumes for the week.

Please allow 5-7 business days for Standard Delivery once your order has shipped from our facility and been processed by the carrier. Orders may arrive sooner than the Standard Delivery date range (indicated above) and tracking information will be sent via email after packaging and processing at our facility is complete. Please allow up to 48 hours for your tracking link to become active. Shipping speeds are based on carrier transit times and do not include processing and handling times.

All shipping charges are included on the buyer’s invoice and are available to view prior to completing a purchase. Shipping charges are subject to change without notice. All orders are shipped FOB shipping point. Title to products purchased on our website, as well as the risk of loss for such products, passes from the supplier (Hub Coffee Roasters) onto the buyer once goods leave our facility with the carrier for shipment. Hub Coffee Roasters is not liable for shipping delays or problems incurred during transit after a product has been shipped from our facility.

If you experience any issues with shipping or your shipment or have any additional questions or concerns, please contact us at orders@hubcoffeeroasters.com.